I want to, once again, personally thank you for a job well done. The church is well pleased with everything that you have done. All the way back from when you first came to Kewanee to show the pews to the day you completed the installation, I have heard nothing but compliments from the congregation. Everything is just beautiful! We give God the glory for allowing our paths to cross in using Imperial to meet our needs. Hope this business transaction has not only been financially rewarding for you, but spiritually rewarding too. Tell Brother Billy Krane that we appreciate his hard work also. If either one of you get up this way again, please stop in and see us. We’d be glad to visit with you. Well, God bless you and your family. Hope to see you again, but if not here, we’ll see you in glory with Jesus!
I write this letter as a high commendation for Gary Smith and his father for the work they did for our church. Gary’s professionalism, industriousness, promptness, and considerateness made working with him on our new pews a real blessing. He helped us get as near a perfect match to our existing pews as was possible. We are highly satisfied with the results. It is people like Gary who make our country what it is. He has our highest recommendation for a job well done.
We would like to take this opportunity to express our appreciation for the quality of service your company has provided in the manufacture, delivery and installation of the pews for our church building. We would like to commend Mr. Gary Smith for his integrity and concern for quality and service. Gary’s statements and comments regarding the quality of products and service that would be provided have never once been questioned. It is evident these attributes are reflective of the top management team. The timely replacement of the pew ends that were not up to standards confirms Gary’s commitment to quality and service. Our conversation and communication with personnel in your Waco office has also been very professional and business-like. Please express our appreciation to all personnel who were involved in any way in making this a very pleasant business transaction.
We are pleased to inform you that your company was selected to furnish the pew furniture for the new sanctuary for the First Baptist Church, Inola, Oklahoma. Though you were not the low bidder, your competitive bid and willingness to provide assistance helped in reaching a decision. Gary Smith, Imperial’s representative was very instrumental in our decision.
On behalf of First Presbyterian Church in Conway, I want to thank you for your professionalism and company’s character in replacing the pew backs at the church last week. It is such a pleasure, particularly in these days and times, to do business with people who believe in standing behind their product. I can hardly believe it’s been 5+ years since we built the “new” sanctuary and bought the pews from your company. I don’t think you have personally seen the building, but it is a beautiful, worshipful place, and the wood pews are most certainly a part of that beauty. We have several non-member weddings because brides chose our sanctuary rather than their home church’s worship center. I also want to commend Gary Smith, your Sales Representative. Gary has responded quickly, beginning with our initial meeting, to any question or issue we have had regarding the pews. He was also extremely helpful in the design with the initial installation.
All the members at Free Union wish to express our sincere appreciation for the re-upholstery of the pews in our auditorium. The work was done quickly, efficiently, and the quality of workmanship was absolutely, the best. Please thank Kevin for keeping us informed every step of the way and for being so friendly. Our pews now look better than new, and your company and your staff have exceeded all of our expectations, and the cost of the project was far less than any local re-upholstery shops would have charged.
Our experience with Church Furnishings and Installation has been a very positive one. The quality of workmanship was excellent. Probably the greatest strength of your business is the personal attention and blessing of working with the installers. Each request we made was handled with kindness and respect. The men would check every day to see if there were any other activities scheduled etc. Hopefully I will have graduated to heaven the next time our pews need recovering, but if not, I will call on you at Church Furnishings and Installation.
Please allow me to recommend Mr. Gary Smith and Imperial Woodworks, Inc. to any church in the market for church seating. Mr. Smith and Imperial Woodworks placed pews in our 2000 seat worship center. The workmanship was unmatched. Their attention to detail was excellent with superior personal service and follow up. They also responded very well to our tight time frame.
I personally want to thank you for the excellent job you did in working with us and in our search for new pews for our church that burnt. Everything was handled with professionalism and integrity, and yet there was an overall sense of caring on your part of “doing it unto the Lord” that really spoke to me about you personally and your company. Your word is true. What you said you would do, you did. You always returned my calls with questions or changes promptly, and we appreciated that. The pews are so beautiful – everyone in the congregation likes them. The design, the wood, and the fabric were all made and installed with the highest quality workmanship and professionalism. You have been a blessing to our church and also to me personally, for I have found a new friend in Christ. May God continue to bless you, your family and your business.
On behalf of the congregation of Central Church of Christ, I would like to thank you for your professionalism, helpfulness, quality of work and merchandise, promptness of meeting deadlines, and working with us to meet our schedule. On part of each person involved from Imperial Woodworks, Inc., their delivery person, your representation of the company, the person doing the scheduling, and your installers, we were highly impressed with your meeting every deadline as promised and with the quality of people who represent Imperial Woodworks and Church Furnishings and Installation. It was refreshing to find such quality workmanship in your product and professional people who are your representative.
It is without hesitation that I say it was a genuine pleasure to work with you and Church Furnishings and Installation of Harrison, Arkansas. The quality of work is evident when you see the dramatic changes to our worship center. Your word was your bond as well with the timeline and the price quotes. You and your staff were professional, kind, and efficient. I would definitely recommend you and use you again for any needs we may have in the future.